Privacy Policy

1. Introduction

Katie Chats Inc. (“we,” “us,” or “our”) is a Canadian company based in Toronto, ON. We are committed to protecting the privacy of our global users. This policy explains how we collect, use, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information that identifies you or can be used to identify you (“Personal Information”).

  • Voluntary Information: Name, email address, and phone number (e.g., when you sign up for a newsletter or contact us).

  • Automatic Information: IP address, browser type, and usage data collected via cookies and analytics tools.

3. Purpose of Collection

We collect your data to:

  • Provide and maintain our services.

  • Communicate with you regarding updates or inquiries.

  • Analyze website traffic to improve user experience.

  • Comply with legal obligations.

4. Consent

By using our website, you consent to the collection and use of your information as described here. For users in the EU/UK, we rely on explicit consent for marketing and legitimate interest for essential site operations. You may withdraw your consent at any time by contacting us.

5. Data Transfers

As a Canadian company, your data is stored on servers located in Canada & the USA. Canada is recognized by the European Commission as providing an “adequate level” of data protection. If we transfer data to other jurisdictions, we ensure standard contractual clauses are in place to protect your rights.

6. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers (e.g., Mailchimp for emails) who are contractually bound to protect your data.

7. Your Rights

Depending on your location, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix inaccurate information.

  • Erasure (“Right to be Forgotten”): Request that we delete your data.

  • Portability: Request a transfer of your data to another service.

8. Security

We use industry-standard SSL encryption and organizational safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

9. Contact Our Privacy Officer

If you have questions or wish to exercise your rights, please contact our designated Privacy Officer:

Name/Title: Privacy Officer

Email: katieuhlmann@gmail.com